Shipping policy
Shipping Policy
Thank you for shopping with Thread Riot.
All of our T-shirts are made to order, which helps reduce unnecessary stock and waste. Your item is produced before it is dispatched.
Free UK & USA Shipping
We offer FREE standard shipping on all T-shirts to the United Kingdom and United States.
There is no minimum order value.
Processing Time
As our T-shirts are printed to order, please allow approximately:
- 3 business days for production and fulfilment
During busy periods, production may occasionally take a little longer.
Estimated Delivery Times
United Kingdom
- Free Standard Delivery
- Transit time: approximately 2–4 business days after dispatch
United States
- Free Standard Delivery
- Transit time: approximately 3–6 business days after dispatch
These are estimated delivery times and may vary due to carrier delays, weather, peak shopping periods or other circumstances outside our control.
Order Tracking
Where tracking is available, you will receive a shipping confirmation email with tracking details once your order has been dispatched.
Multiple Items
If you order more than one item, your order may occasionally arrive in separate packages depending on production location or product availability.
Incorrect Shipping Information
Please check your delivery address carefully before placing your order.
If you notice an error, contact us as soon as possible. We will do our best to help before production begins, but once an order has entered production or been dispatched, changes may not be possible.
Delays
Occasional delays can happen due to carrier issues, severe weather, customs processing or peak seasonal demand.
If your order appears significantly delayed, please contact us and we’ll be happy to investigate.
Lost Packages
If your package appears to have been lost in transit, please contact us and we’ll work with our fulfilment and shipping partners to find a suitable resolution.
Contact Us
If you have any questions about your order or delivery, please contact us through our Contact Us page.