Shipping Policy

Thank you for shopping with Thread Riot.

All of our products are made to order especially for you. This helps reduce waste and allows us to offer unique designs, but it also means that production takes place before your order is shipped.

Free UK Shipping

We are pleased to offer FREE UK SHIPPING on all orders.

There are no hidden fees or minimum order requirements – the price you see is the price you pay.

Processing Times

As all items are printed to order, please allow:

• 2–7 business days for production

• During busy periods, production may take slightly longer

Once your order has been printed, it will be dispatched to your chosen delivery address.

Estimated Delivery Times

United Kingdom

• Free Standard Delivery

• Estimated delivery: 2–5 business days after dispatch

Please note that delivery times are estimates and may vary depending on your location, postal service delays, weather conditions, or peak shopping periods.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email containing your tracking details once your order has been dispatched.

Multiple Items

If you order multiple items, they may occasionally arrive in separate packages depending on product type, availability, or fulfilment location.

Incorrect Shipping Information

Please ensure your delivery address is correct before completing your order.

Thread Riot cannot be responsible for orders delivered to an incorrectly entered address. If you notice an error, please contact us as soon as possible and we will do our best to assist before production begins.

Delays

While we strive to meet all estimated delivery times, delays can occasionally occur due to factors outside our control, including carrier issues, customs processing, severe weather, or peak seasonal demand.

If your order appears significantly delayed, please contact us and we'll be happy to investigate.

Lost Packages

If your package is lost in transit, please get in touch and we'll work with our shipping partners to find a suitable resolution.

Contact Us

If you have any questions regarding your order or delivery, please contact us and we'll be happy to help.