Shipping policy

Shipping Policy

Thank you for shopping with Thread Riot.

All of our T-shirts are made to order, which helps reduce unnecessary stock and waste. Your item is produced before it is dispatched.

Free UK & USA Shipping

We offer FREE standard shipping on all T-shirts to the United Kingdom and United States.

There is no minimum order value.

Processing Time

As our T-shirts are printed to order, please allow approximately:

  • 3 business days for production and fulfilment

During busy periods, production may occasionally take a little longer.

Estimated Delivery Times

United Kingdom

  • Free Standard Delivery
  • Transit time: approximately 2–4 business days after dispatch

United States

  • Free Standard Delivery
  • Transit time: approximately 3–6 business days after dispatch

These are estimated delivery times and may vary due to carrier delays, weather, peak shopping periods or other circumstances outside our control.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email with tracking details once your order has been dispatched.

Multiple Items

If you order more than one item, your order may occasionally arrive in separate packages depending on production location or product availability.

Incorrect Shipping Information

Please check your delivery address carefully before placing your order.

If you notice an error, contact us as soon as possible. We will do our best to help before production begins, but once an order has entered production or been dispatched, changes may not be possible.

Delays

Occasional delays can happen due to carrier issues, severe weather, customs processing or peak seasonal demand.

If your order appears significantly delayed, please contact us and we’ll be happy to investigate.

Lost Packages

If your package appears to have been lost in transit, please contact us and we’ll work with our fulfilment and shipping partners to find a suitable resolution.

Contact Us

If you have any questions about your order or delivery, please contact us through our Contact Us page.