Returns & Exchanges Policy

At Thread Riot, every item is printed to order especially for you. Because of this, we are unable to accept returns or exchanges for:

• Change of mind

• Ordering the wrong size

• Ordering the wrong colour

• Accidental purchases

Please Check Sizing Carefully

A detailed size guide is included on every product listing. We strongly recommend checking the measurements before placing your order, as sizes can vary between brands and styles.

If you're unsure about sizing, please contact us before ordering and we'll be happy to help.

Damaged, Faulty or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 14 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the issue

• Clear photographs showing the problem

If the item is confirmed as faulty or incorrect, we will arrange a replacement or refund at no additional cost to you.

Lost Orders

If your order appears to be lost in transit, please get in touch and we'll work with our delivery partners to investigate and find a solution.

Contact Us

If you have any questions regarding your order, please contact us and we'll do our best to help.

Thank you for supporting our small business.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mikeontrike1971@gmail.com.